Shipping policy

Delivery Area

We currently ship worldwide via our third-party logistics (3PL) partner based in China.
Please note that delivery times may vary depending on the destination country or region.

Shipping Partner

All orders are dispatched from our fulfillment center operated by Lansil Global, located at:

📍 4/F, Building A1, ABao International Optical Communication Industrial Zone
Shiyan Street, Bao’an District
Shenzhen, Guangdong, China 518000

Delivery Time

  • Order Processing Time:
    Orders placed before 23:59 are usually processed and shipped within 3 business day.
  • Transportation (Shipping) Time:
    Estimated delivery time after dispatch is 7–15 business days, depending on your location and local customs processing.
  • Total Estimated Delivery Time:
    Processing time (3 business day) + shipping time (7–15 business days).

Once your order has been shipped, you will receive a Track & Trace number by email.

Shipping Method

Orders are shipped via international courier services arranged by our logistics partner.
The specific carrier may vary depending on your destination.

Shipping Costs

We offer free shipping on all orders, with no minimum purchase required.
There are no hidden fees or additional charges.

Please note that free shipping applies to most destinations worldwide. In rare cases, remote areas may require additional delivery time.

Delays

Delays may occur during peak shopping periods, customs inspections, or due to external circumstances affecting the carrier.

Additionally, delivery times may be impacted by force majeure events, including but not limited to COVID-19 or other public health emergencies, which may cause temporary delays in transportation and customs clearance.

We appreciate your understanding in such cases.

Delivery Address

Please ensure that your shipping address is complete and correct before completing your order.
We cannot be held responsible for orders delivered to incorrectly entered or incomplete addresses.

Damaged Packages

If your package arrives damaged, please take clear photos of the package and contents and contact us within 24 hours of delivery at:

📩 info@norea-store.com

Contact & Company Information

Business Name: WOHN STIL LIMITED
Business Registration No: 77920502
Business Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R

Email: info@norea-store.com